MN Lic#20598556

4118 - 83rd Ave N

Brooklyn Park, MN 55443

 

E-Mail: Info@Allen-Anderson.com

Phone: 763-561-0400

 

Member Name:
Jeanine Boyd
Report Date: January 26, 2008
Category:
GARAGE DOORS
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$300.00
Description Of Work:
Had a new Chamberlain garage door opener installed. Bitter cold weather broke the old one. Since I had to turn off the circuit breaker to keep the opener from frantically clicking and flashing it was a bad situation. As a result the garage was dark when I had to keep letting my dog out. The door could only be opened manually in the dark. I called several companies and ended up with this company because they had a discount coupon in the newspaper. I called in the evening, and a friendly dispatcher arranged for an installation the next day. I was relieved with the immediate response within 24 hours.
Member Comments:
Two courteous friendly employees came the next afternoon. Originally, they were going to install my building supply store purchased opener, but for approximately the same total cost, they installed a top of the line opener with all kinds of safety features; motion sensor lighting, two remotes, a digital wall panel showing the time and temperature and an exterior keypad. The door works flawlessly and quietly, and they removed the old opener and any debris associated with it. I couldn't be happier. This company has a high Service Magic rating and I was frankly surprised they were not included in Angie's List ratings.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? lower than estimate

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? same day

Did you find the company through Angie's List? no

If no, what was the other source? Minneapolis newspaper advertisement

Why did you choose this contractor?
 other:

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor: Prompt courteous and professional service. They also offered a variety of financing options.

What did you like least about this contractor: Nothing

What surprises came up during the course of the work: The efficiency of the installation and how beautifully it all worked!

What words of advice would you give other members considering this contractor: Compare and you will be pleased with their service.

What words of advice would you give this contractor: Advertise in the East Metro area as well.

This is your space. Feel free to give us your two cents ... or quote your favorite movie: After the fact, I just found their website and see they contributed to the Swenson-Lee family Home Makeover. I feel their participation in this event demonstrates their community good will.


 

Member Name:
MARK FEMRITE
Report Date: December 12, 2007
Category:
GARAGE DOORS
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$158.00
Description Of Work:
Replacement of broken springs.
Member Comments:
Called in the morning to make an appointment and they were out to our home within 4 hours. Replacing the springs took about 30 minutes. The repairman was courteous and professional. We would hire them again as they provided great service at a competitive price.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? same day

Did you find the company through Angie's List? no

If no, what was the other source? Advertisement - coupon.

Why did you choose this contractor?
 other:

Have you used this company before? this is the first time I've used this company


 

Member Name:
Vicky Beutel
Report Date: August 14, 2007
Category:
GARAGE DOORS
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$1,100.00
Description Of Work:
Full replacement of two 9' X 7' garage doors.
Member Comments:
Had Allen Anderson out to give me an estimate on repairing the old garage doors vs. installing new. I decided to go the replacement route and am very satisfied with the results. Both the person providing the estimate as well as the installer were professional, arrived when promised, and did excellent work. I would have no hesitation using them again.
Company Response
(Aug 27, 2007):
THANK YOU SO MUCH; WE VERY MUCH APPRECIATE YOUR FEEDBACK. IT IS OUR GOAL TO DELIVER THE SERVICE YOU DESCRIBED TO ALL OUR CUSTOMERS.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? no

If no, what was the other source? Yellow pages%3B had used them previously for repair

Have you used this company before? I've used this company before


 

Member Name:
CYNTHIA PETERSON
Report Date: August 13, 2007
Category:
GARAGE DOORS
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$300.00
Description Of Work:
They repaired my garage door.
Member Comments:
They did great work. They seemed very knowledgeable and were able to quickly identify the problem.
Company Response
(Aug 27, 2007):
THANK YOU SO MUCH; WE VERY MUCH APPRECIATE YOUR FEED BACK. IT IS OUR GOAL TO DELIVER THE SERVICE YOU DESCRIBED TO ALL OUR CUSTOMERS.

 

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